Implementation Specialist II

Job description

Job DetailsJob Location: Atlanta, GA 30346Position Type: Full TimeReady to make an impact in a fast-paced, customer-focused technology environment? Join Futura Systems, a Meridian Cooperative company as an Implementation Specialist II and help deliver innovative software solutions that power utility organizations across the country. In this role, you’ll partner directly with customers and internal teams to lead software implementations from discovery through go-live and post-launch support. You’ll configure solutions, troubleshoot issues, conduct testing, collaborate across departments, and help customers successfully adopt our proprietary platforms. If you enjoy solving problems, building relationships, and turning complex technical concepts into practical solutions, this could be the role for you. What You’ll Do: Lead and support software implementations for utility customers Configure workflows, troubleshoot issues, and perform QA/testing Collaborate with Project Managers, Developers, Data Analysts, and Support teams Use SQL and application knowledge to analyze data and validate system performance Provide customer training, guidance, and post-go-live support Help improve process...