Operations Release Manager

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA: This Operations Release Manager role is a senior, client-facing position responsible for implementing and governing the new software defined networking release process. This role will plan and schedule releases across environments. The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client and assists with the planning, building and supporting of delivering managed services to meet business objectives. Key responsibilities: - Lead and oversee the implementation and governance of the software‑defined networking release process. - Plan, schedule, and coordinate releases across multiple environments to ensure smooth, high‑quality deployments with minimal service disruption. - Proactively monitors and drives service delivery to clients. - Manages incidents by investigating and providing solutio...