LOB Customer Experience Assistant

Job description

#internal #LI-DNI Please note this vacancy is only available to Birmingham City Council employees. LOB Customer Experience Assistant (Saturday Only) Permanent: Grade A - £24,796 - £28,142 (pro rata) Consultation grade - subject to formal evaluation under the Pay Equity Review Working 6 hours per week - 10:45-17:15 Do you enjoy helping people, working with technology, and being part of a vibrant community space? The Library of Birmingham is looking for enthusiastic Saturday Assistants to join our team! What You’ll Do: - Welcome visitors and help them find what they need - Support customers with computers and devices - Keep our shelves stocked and organised - Handle book loans, memberships, and simple admin tasks - Assist with payments and provide great customer service - Help keep the library safe and friendly for everyone Why You’ll Love It: - Gain real work experience in a professional environment - Develop customer service and teamwork skills - Work in one of the UK’s most iconic libraries! - Flexible hours that fit around your studies or other commitments Who We’re Looking For: For any informal enquires please contact: resourcing@birmingham.gov.uk Please upload an up-to-date CV...