JobMesh

Senior Product Service Engineer

Caterpillar Inc. · Decatur, Illinois, US

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who care...

Job description

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join the Large Mining Truck (LMT) Ultra Class (UC) Product Support team as a Senior Product Service Engineer . In this exciting role, you’ll work closely with cross-functional internal teams and our dealers and customers across the world to ensure successful LMT UC fleet performance. You’ll provide leadership to troubleshoot and resolve issues, to design the right products, and to provide the right services, tools, and processes to maximize product quality and performance. This role is the senior UC Subject Matter Expert (SME) for assembly, commissioning, service, and repair, supporting the most complex and high‑risk field events. The position provides critica...