Assistant Mgr Front Office

Job description

JOB OVERVIEW: Oversee Front Office operations for the day or night shift to ensure guest service standards are met and that hotel assets are secured and protected. At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. - Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. - Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. - Be original by building connections with our guests and being imaginative to create memorable experiences. DUTIES AND RESPONSIBILITIES: FINANCIAL RETURNS: - Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. - Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues. - Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts. PEOPLE: - Monitor performance of employees scheduled during shift and recommend and/or initiate disciplinary actions in accordance with company rules and...