Administrative Specialist

Job description

Join us in delivering excellence across every customer touchpoint, where every interaction reflects our commitment to partnership, accuracy, and 5-star performance. We are seeking an energetic, client-focused Administrative Specialist to join our dynamic SaaS organization supporting multiple brands and over 50 branch locations. This multi-faceted role blends administrative precision with customer advocacy and front-line service support. As a trusted partner to both internal and external clients, you will manage the accounts receivable process, provide exceptional service support, and ensure efficient operational flow. You will also take ownership of customer interactions, delivering proactive, solution-oriented assistance and striving to exceed expectations with every contact. If you’re passionate about process, customer success, and delivering 5-star service—and have a strong background in administrative operations and support—we invite you to join us in driving excellence across our growing enterprise Customer Advocacy & Support: - Answer inbound calls , chat messages, web form inquiries, and emails in a professional and timely manner. - Proactively contact customers or internal...