ServiceNow Project Manager

Job description

G2IT is seeking a Project Manager for a Contractor Owned, Contractor Operated ServiceNow ITSM, IRM,WSD HRSD platform and support center. This position is remote with some initial support in O’Fallon IL. The ideal candidate will have: - 10 years of demonstrated experience providing Enterprise level Information Technology (EIT) based Customer Service for applications that support mission objectives; - Three (3) years of demonstrated experience with ServiceNow supporting IT Service Management; - Three (3) years of demonstrated agile management expertise that configures ServiceNow workflows, and introduces and matures newly adopted ServiceNow modules including: - DevOps Change Velocity integrations for development tools (i.e., GitLab), - Information Technology Operations Management (ITOM) for real time health monitoring and firewall tracking, - Information Technology Asset Management (ITAM) for centralized tracking of assets to include Hardware and Software, and - Strategic Portfolio Management (SPM) for project management, routing and tracking Education and Industry Certifications: STEM based Bachelor of Science degree preferred; PMP Certification: Certified ServiceNow Administrator (...