Client Care Representative

Job description

Benefits: - IRA w/ Match - Bonus based on performance - Dental insurance - Health insurance - Paid time off - Training & development - Vision insurance Customer Service Representative (CSR): Full-Time | Customer Service & Dispatch Support Competitive Pay + Career Growth Opportunity We are looking for a highly organized, professional, and customer-focused Customer Service Representative (CSR) to join our growing home services team. This position is critical to our daily operations. The CSR is often the first impression customers have of our company and plays a major role in delivering an exceptional customer experience while helping keep our technicians productive and our schedules running efficiently. If you thrive in a fast-paced environment, communicate well under pressure, and enjoy helping people, we want to talk to you. What You’ll Do: Customer Service: - Answer inbound calls professionally and efficiently - Schedule service appointments for HVAC, plumbing, and electrical customers - Respond to customer questions and concerns with professionalism and urgency - Help create a positive customer experience from first call to job completion - Set clear expectations with customers r...