Clinic Services Specialist - Family Medicine - MCU

Job description

Clinic Services Specialist - Family Medicine - MCU - ( 26002825 ) Description The University of Iowa Health Care – University Campus is seeking a Clinic Services Specialist. This position is responsible for facilitating patient access in the Family Medicine Clinic following the guidelines set forth by the Family Medicine Department, Patient Appointment Center (PAC) and University Hospital. Engages with patients during visit check-in, check-out, and by phone utilizing the resources available to maintain the Ambulatory Care Services “Standards of Excellence.” Serves as mentor, role model, and service excellence ambassador for staff, co-workers, patients, and visitors. May perform other duties as assigned. Duties to include: Provide Patient Access Services to Clinical and Non-Clinical Departments Schedules obstetrics workups, and OB referrals from the Free Medical Clinic Iowa City. Works closely with OB faculty & residents to ensure appropriate appointments are scheduled based on financial assistance and patient needs. Responsible for uploading patient acquired imaging and destroying materials following Iowa Health Care confidentiality policies. Monitors provider schedules and proacti...