Lead AI/ML Engineer

Job description

At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. ASAPP’s AI Engineering team is seeking an enterprising, talented and curious machine learning engineer. We are seeking a highly experienced Lead AI/ML Engineer to join our Core GenerativeAgent team. You will play a pivotal role in designing, building, and deploying cutting-edge AI systems that power mission-critical enterprise applications. This role is ideal for an individual who thrives in ambiguity, is deeply technical, and has a strong product sense paired with deep expertise in foundational models and enterprise AI systems. You will lead the design and delivery of end-to-end voice AI solutions, combining large language models with speech technologies such as speech-to-text, text-to-speech, and real-time streaming audio pipelines. This role requires a hands-on technical leader who can architect low-latency, highly reliable conversational voice systems and guide a team through ambiguity toward p...