Accounts Receivable Specialist - Colchester, VT

Job description

Description Schedule : Monday - Friday, 8:00am - 4:30pm, on-site. Summary : Effectively collects past due balances on assigned accounts, high volume of outbound communications to reduce receivables and answer any questions a customer may have by performing the following duties. - Optimize customer satisfaction while mitigating credit risk. - Identify and attempt to collect past due amounts and follow up as required including phone calls. - Work with customers to finalize payments of any insufficient funds / returned checks. - Set up sub accounts as needed. - Recommend any write-offs. - Establish and maintain effective relationships with customers by providing quick resolution of issues. - Provide any requested invoice information to customers. - Coordinate with Branch Manager and Salesmen to collect past due amounts. - Charge recurring payments to customers securely stored credit cards. - Maintain and update customer account addresses / invoicing. - Respond to customer credit reference requests on a timely basis. - Improve collectible service charges. - Work with customers to improve payment based on agreed terms. - Identify historically poor paying customers and flag in system for...