Reception Lead NHS

Job description

Reception Lead NHS Department: Patient Welcome: Employment Type: Permanent - Full Time Location: South East London Sites: Compensation: £27,000 - £28,500 / year Description: Welcome Team Lead: Step into a hands-on leadership position where you shape the very first impression patients have from the moment they walk through our doors, and the lasting experience they take with them when they leave. As our Patient Welcome Team Leader , you'll be the calm , confident , proactive presence that keeps the entire front-of-house environment running like clockwork. You’ll oversee everything from the energy at the reception desk to the smooth flow of the waiting room, ensuring patients feel reassured, supported, and cared for at every step. Whether you’re guiding your team through a busy morning clinic or running daily huddles to keep everyone aligned your leadership will set the tone for the whole practice. This is a role for someone who loves taking ownership and isn’t afraid to roll up their sleeves . You’ll support your team to shine by coaching, motivating, and empowering them, while also holding high standards of professionalism, accountability, and patient care. Your proactive approach...