Call Center Representative

Job description

Call Center Representative – Customer Support Location: Lehi, UT: Employment Type: Full-Time (Part-Time available after training) Compensation : Starting at $16.50/hour, with growth up to $19.50/hour within 6 months Overview: Join a high-volume inbound call center where your communication skills and professionalism drive results. In this role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. This is a structured, script-supported environmen t where quality, consistency, and customer experience are key. No industry-specific experience required — paid training provided. What You’ll Do: - Handle a high volume of inbound calls from prospective and existing customers - Schedule appointments and manage calendars with accuracy and efficiency - Follow structured scripts and workflows while adapting naturally to conversations - Guide hesitant callers using professional, solutions-focused communication - Convert inbound inquiries into scheduled appointments - Verify customer information and enter data accurately into a CRM system - Respond to questions and resolve concerns in a cal...