Experienced Service Advisor (Smart Honda of Davenport)

Job description

Description Due to our continued growth, Smart Honda of Davenport is currently looking for an experienced Automotive Service Advisor to join our team! In this role, the Service Advisor will continue delivering exceptional service and must have a minimum of 2 years of Automotive Service Advisor experience. As a Service Advisor at Smart Honda, you will play a crucial role in ensuring a world-class experience for our customers. You will be the primary point of contact for customers visiting our service center, guiding them through the vehicle repair process, and ensuring their needs are met. Key Responsibilities: - Customer Engagement: Greet customers, understand their service requirements, and provide a warm and welcoming experience. - Service Recommendations: Consult with customers to assess their vehicle's needs, provide service recommendations, and explain repair options. - Estimates and Quotes: Prepare accurate cost estimates for repairs and provide transparent quotes to customers. - Scheduling: Schedule service appointments and ensure efficient allocation of resources in the service department. - Communication: Keep customers informed about the progress of their vehicle repairs...