Consultant EVIP Relocation - US Based Remote

Job description

Primary function: The Executive Support Consultant serves as the Single Point of Contact, owner and navigator of the relocation process for senior level/ Executive VIP customers. Responsibilities include, but are not limited to: providing 24/7 availability; administering relocation policy/program including full scope of outsourced domestic and/or international services; maintain a reduced caseload, while ensuring client needs are met in a timely efficient manner through delivery of excellent service. Preference is for both domestic and international experience, but either will be considered. Major duties and responsibilities: Provide single point of coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Perform exemplary, high-touch service through: timely, proactive communication and caseload management; reduction of touch points between customer and suppliers; coordination between suppliers to avoid duplication of customer document submission; 24/7 accessibility; Assistance with completing customer’s needs assessment and required documentation; Hands on review, interpretation, and communication of supplier reports (i.e. bma’...