Remote Customer Service Representative

Job description

Position Highlights: - Compensation Range: $17.75 - $18.33/hour (Based on location in accordance with the Service Contract Act) plus an additional $4.93/hour Health & Welfare Stipend. - Fully Remote: Open to candidates residing in the continental United States & Alaska (within the Service Contract Act compensation rage), excluding cvCalifornia, & Hawaii. - Training Schedule : Monday through Friday, Standard Operating Business Hours (CST) - Work Schedule: We are currently prioritizing candidates with availability during the afternoon to evening hours (shifts ending at 8:00p CST or later). While shift availability may vary based on business needs, availability during these hours is highly desired. - Anticipated Start Dates: June - July 2026 or Later About You: You are a person who loves to answer incoming calls from healthcare providers, veterans, and beneficiaries who require assistance regarding their healthcare. We need someone who is enthusiastic when providing first call resolution and caller satisfaction. In the role of Customer Service Representative, you'll be responsible for answering incoming calls from providers, veterans, or veteran representatives to gather required info...