Payment Account Manager - Middle

Job description

Overview: SOFTSWISS continues to expand the team and is looking for an experienced Middle Payment Account Manager to join our Payments Team. We need an accomplished professional who shares our culture and values. Purpose of the role: You will be responsible for building and maintaining strong stakeholder relationships while driving operational excellence and identifying growth opportunities. This includes understanding business needs and processes, monitoring key performance metrics, developing strategic plans, and ensuring effective cross-functional collaboration to deliver high-quality solutions and continuous improvement. Key responsibilities: Develop and maintain strong, long-term relationships with clients and key individuals on the client's side Understand client business specifics and how it operates Monitor and forecast key metrics related to payment operations Create a development plan and strategy for clients Collaborate with both the team and key personnel from the client's side to identify potential issues and propose effective solutions Collaborate with other departments, such as PSP BizDev, Tech team, and BAM Effectively communicate client requirements to other teams...