IT Operations Engineer

Job description

About the Team & Role Auger is building the operating system for supply chain. Every engineer, scientist, and operator running that mission relies on tools and systems that just work. No friction, no lag, no firefighting. That's this role. You're not a help desk. You're the person who makes operations possible from the inside out, keeping Auger's own infrastructure as tight and reliable as the product we're building for our customers. What You’ll Do: - Be the IT presence in our office, owning employee support, in-office technology (AV, networking), and the day-to-day reliability of the environment our team builds in. - Partner closely with the IT Operations Engineer covering our Dallas office. - Own onboarding and offboarding logistics end-to-end: account provisioning, hardware management, and making sure every new hire hits the ground running. - Build automation workflows that eliminate coordination overhead and amplify team output using tools like Tines, Claude Code, or n8n. - Administer and scale SaaS tools including Microsoft 365 and Intune; manage macOS devices via Jamf with security and compliance configurations that hold up under scrutiny. - Document workflows and improve IT...