Customer Service Representative-Onsite Knoxville
Edfinancial Services · Knoxville, Tennessee, US
Description Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 month...
Job description
Description Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent of consistent job performance, subject to company policy, business needs and ongoing performance standards! Join the Edfinancial Team — Where Purpose Meets Growth! Position: Customer Service Representative (On-Site – Knoxville, TN) Starting Pay: $18.00/hour + $4.93/hour fringe benefit That’s over $22/hour in total value, plus growth opportunities, training, and a supportive team environment! Learn More: Edfinancial Careers: Discover our story, explore our company culture, and hear from real team members about why they love working at Edfinancial. What You’ll Do: As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers depend on. You’ll: - Handle inbound and outbound calls with professionalism and empathy. - Provide accurate, clear information about our products and services. - Resolve questions and issues quickly while maintaining compliance with federal and company guidelines. - Use sound judgment and strong communication skills to support each customer interaction. - Coll...