Product Support Representative - Construction

Job description

The Opportunity Play an integral role in the sales process as an outside Product Support Representative. Build your business by building customer relationships, answering product and service questions, and suggesting information about other products and services that Wajax provides. You will work closely with other members of the Wajax team to provide expert knowledge, advice, and product solutions for a comprehensive customer experience. The Role: - Invest in customer relationships within a defined territory. - Conduct outside sales calls to clients. - Generate customer referrals. - Identify opportunities to upsell and cross-sell. - Provide customer feedback. - Identify and resolve customer concerns in a timely manner. - Attend to phone and email inquiries. - Meet and exceed established sales targets as determined on a monthly/annual basis. - Assist in the creation and submission of bids for National Customer opportunities. - Liaise with manufacturers, in-house departments, and all other relevant suppliers to determine status of orders and compliance to delivery times. The Candidate: - Education: College diploma, or related Red Seal Certification in a related field such as Parts &...