Customer Service Associate

Job description

Heritage Landscape Supply Group is seeking a FT Counter Sales/Customer Sales Associate role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full‑time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication. *Occasional half day on Saturdays during peek season. (April thru September) Key Responsibilities: Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times. Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment. Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy. Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction. Contribute to inventor...