Senior Analyst, Payer Portal Management Zone

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. P osition Summary: The Payer Portal Management Senior Analyst will be responsible for the creation and maintenance of portal log in credentials and supporting process and workflow improvement efforts—reducing administrative burden and improving outcomes for our customers. This role is ideal for someone who is naturally curious, skilled at identifying and resolving problems, and motivated by becoming a subject‑matter expert. You value accuracy, efficiency, and continuous improvement, and you understand how your work contributes to broader operational and business goals. About the Team: The Payer Portal Management Zone is dedicated to streamlining revenue cycle management through scalable, automated, and secure access to payer portals, while reducing the burden of portal management for our customers. Responsibilities: Create and maintain payer portal login credentials. Maintain and influence payer portal management process documentation to ensure accuracy, completeness, and adherence to current standards. Perform assigned tasks and functions following establis...