Senior Prime Property Relationship Manager

Job description

At KFH we are looking for a Senior Prime Relationship Manager to join our Lettings Management team in Wimbledon. Who are we?: At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What’s the role?: As a Senior Prime Relationship Manager, you’ll be responsible for managing a portfolio of high-value properties while delivering an exceptional customer experience. You’ll take ownership of client relationships, ensure legal and contractual obligations are met, and support the wider team in delivering a premium service. Key tasks will involve: - Managing high-value property portfolios with a strong client and tenant focus. - Providing tailored recommendations and solutions to clients and tenants. - Visiting properties regularly and liaising with contractors, clients, and tenants. - Handling maintenance requests, safety inspections, and compliance documentation. - Overseeing deposit returns, insurance c...