Operations Team Manager

Job description

Shift pattern - Tuesday - Saturday (5 days), 07:00-15:00 The Operations Team Manager at Debenhams Group, Sheffield Distribution site is responsible for leading a team of employees, fostering a positive work environment and ensuring operational excellence within their department. This role involved supervising team member, setting performance expectations and contributing to the achievement of departmental goals. - Lead and supervise a team of team members - Ste and communication performance expectations and goals - Monitor and evaluate team members performance - Provide coaching and guidance to team members - Foster effective communication within the team - Collaborate with other departments to resolve operational issues - Address and resolve operational challenges and escalations - Maintain accurate records of team performance - Ensure compliance with company policies and quality standards - Efficiently allocate and manager team resources - Strive to exceed customer expectations - Promote and maintain a safe work environment - Coordinate training programmes and onboarding activities - Generate and analyse reports on team KPI’s Requirements: - Experience in a similar supervisory or...