Service Team Leader

Job description

LOCATION: Oxford North HOURS: 42 hours per week: SHIFT PATTERN: 4 ON 4 OFF: PAY RATE: £15.00 per hour: Role Overview: We are seeking a dedicated and experienced Service Team Leader to join our management team, overseeing a multi-disciplined team of Cleaners, Security Guards, and Waste Operatives. As a Service Team Leader, you will play a crucial role in delivering and maintaining the highest standards of Security and Environmental services within a busy, town centre-based shopping and leisure facility. Key Responsibilities: - Lead, support, and motivate your team to ensure the highest service standards in Security, Cleaning, and Waste Management. - Develop yourself and your team through ongoing training, coaching and mentorship. - Foster a positive and inclusive work environment, ensuring all team members feel valued and respected. - Ensure smooth daily operations by effectively prioritizing and delegating tasks according to business, team, and individual needs. - Maintain excellent customer service, ensuring visitors experience a safe, clean, and welcoming environment. Key Attributes & Skills: - A passion for customer service, ensuring our customers are at the heart of everything...