Sales Agent I

Job description

Pay Range: $36,118.00 - $59,595.00 Supervisory Organization: Director Customer Relations & Support Country: United States of America Address: 1401 PACIFIC AVE City: DALLAS, TX 75202 FLSA: Non - Exempt Professionals: 06 - Admin Support (EEO-4-United States of America), 6E - Indirect Administrative Support - Clerical (EEO-SubCategory) General Summary: The Sales Agent I serves as a frontline representative of Dallas Area Rapid Transit, delivering exceptional customer service while managing retail operations and fare media. This role combines customer service excellence with operational precision to support DART's mission. The position requires a professional who can effectively balance multiple responsibilities while maintaining the highest standards of customer satisfaction and operational compliance. Essential Duties and Responsibilities: Process customer transactions for passes, merchandise, and services using PC, POS, and PEM systems with accuracy and efficiency. Execute cash and credit transactions while maintaining strict daily cash accountability and security protocols in accordance with DART financial procedures. Verify customer eligibility and process reduced fare passes and...