Unit Clerical Assistant - Austin NICU 4 (Nights)

Job description

We’re searching for a Unit Clerical Assistant, someone who works well in a fast-paced setting. In this position you will perform receptionist and clerical responsibilities for the assigned unit. To represent the Hospital, utilizing effective customer service skills. To ensure that hospital visitation guidelines are followed, and that the waiting area is used appropriately, and to assist the families of patients in obtaining needed information. Think you’ve got what it takes? Job Duties & Responsibilities: As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. - Demonstrates effective communication/customer service. - Serves as a receptionist to all visitors, provides appropriate information upon request, and accurately takes and delivers family messages, locates families at request of health team members. - Positively interacts with other members of the health care team to meet the patient and family's needs. - Promptly and courteously answers patient calls and notifies the appropriate clinician of the patient’s need. - Greets al...