Consultant Casualty Claims - WC Level One

Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Workers Comp Level One Claims department is seeking a Casualty Claims Consultant. This is a remote Full-time/Exempt role with field investigations. POSITION OVERVIEW: The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish. This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong analytical skills, sound judgment, and adherence to company policies and regulatory standards throughout the claims process. IN THIS ROLE, YOU WILL: - Manage a caseload of moderately complex casualty claims from intake through resolution. - Conduct thorough investigations, assess liability, and evaluate damages using established procedures. - Collaborate with underwriting, legal, and internal/exte...