Pathway of Hope Case Manager

Job description

Overview Location: New Britain Corps (New Britain, CT) Status: Non-exempt, Full-time: Hours Per Week: 40: Schedule: Monday–Friday; 8:30 am – 4:30 pm Scope of Position: Case management within the Pathway of Hope is a process by which a skilled helper partners with a family to plan and achieve realistic goals over time, ultimately leading to self-sufficiency. This comprehensive, holistic case management approach extends beyond providing relief, a one-time service, or addressing urgent needs. Case managers walk alongside their clients, accompanying them from start to finish. Serves as a primary point of contact, assisting clients in coordinating necessary services and resources to address the client’s complex needs. Case management relies on the clients to play an active role in their development. Responsibilities: - Adhere to guidelines for staff responsibilities as found in The Salvation Army’s Employee Manuals. - Attend relevant seminars and conferences as instructed. - Conduct comprehensive, individualized, strengths-based, and culturally responsive assessments of each client’s needs and available resources. - Empower the clients to access the resources available to them effective...