Inb/Outb Queue Assoc

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Posting Title: Member Services Assistant: How will this role have an impact? Under the supervision of the Member Services Manager, the Member Services Assistant provides follow-up calls and mailings to members regarding previous appointments; fills requests of members, and answers a high volume of internal calls. Creating Internal requests for further follow up, upon request. The Member Services Assistant is responsible for adding accurate notes for future follow-up by Signify health and/or Health Plans. Works diligently to meet department goals. The Signify Health Member Services department operates 6 days a week / 11 hours per day. Shifts may include both, weekend days (Saturday) and traditional weekdays (Monday- Friday). Work Location: Remote a...