Tenancy Housing Officer

Job description

Tenancy Housing Officer Hampshire - Covering Portsmouth, Whiteley, Emsworth, Sholing, Fareham and Bishop's Waltham Up to £35,000: Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen—supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you’ll be doing: - Leading and resolving ASB and tenancy enforcement cases from start to finish - Conducting investigations, risk assessments and developing clear case plans - Managing breaches including illegal occupation, abandonment and subletting - Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability - Preparing high-quality legal documentation and attending court where necessary - Working closely with police, local authorities, safeguarding teams and community partners - Maintaining accurate records and ensuring compliance with legislation and policy - Identifying trends and contributing to service improvement and prevention strategies What we’re looking for: We are seeking someone with strong...