Customer Service Specialist

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL. The primary responsibility of this role is to service customer accounts. How You Will Contribute: Set up New and Renewal client records Review applications: Bind New and Renewal policies: Issue policies as necessary: Follow up for missing file documentation (loss runs, applications, etc.) Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks Order loss control reports, follow up for compliance of recs Compliance with Quality Control guidelines: Other activities, duties, projects or tasks as assigned Licenses and Certifications: 2-20 license (within 90 days of employment) Skills & Experience to Be Successful: High School or equivalent education Proficient with MS Office Suite: Experience in working in a paperless environment – strong PC skills required Exceptional telephone demeanor: Ability to maintain a high level of confidentiality Must be detail...