Remote Bilingual Spanish Customer Service Representative

Job description

Job DetailsLevel: EntryJob Location: Brownsville Office - Austin, TX 78735Salary Range: $12.50 - $13.00 HourlyWork From Home-Customer Service Spanish/English Bi-Lingual: ***Equipment Provided*** ***Paid Training*** At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, email, SMS, and video platforms. Our company prides itself on promoting from within and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry. We are currently hiring professionals to work in the role of: Remote Bilingual Spanish Customer Service Representative RESPONSIBILITIES: Handle customer inquiries and complaints in both English and Spanish Maximize every sales opportunity by upselling and cross-selling profitable products Document and update customer records based on interactions Maintain a knowledge base of the evolving products and services Increase customer retention by implementing creative problem-solving skills Handle numerous customer...