Patient Service Representative - FT - West Warwick and Woonsocket

Job description

Thundermist's Mission: To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles. Job Title: Patient Service Representative Medical Reports to: Practice Management Department: Medical FLSA Status: Non-Exempt Job Grade: 4 Version Date: April 4, 2023 The Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering patient demographics, answering all incoming calls, collecting co-payments and/or balances from office visits, taking complete and accurate messages, and documenting appropriately. This position is also responsible for identifying issues and reporting to appropriate staff for resolution. Qualifications: Required Qualifications: - Minimum High School Diploma or GED - Excellent communication skills Preferred Qualifications: - Experience with payment/billing collections - Minimum 1-year ambulatory care medical office experience - Candidates who do not meet all the preferred qualifications are encouraged to apply. Significant Job Functions: - Correctly identifies appropriateness of...