Specialty Clinic Referral Specialist

Job description

Description About the Role: The Referral Specialist ensures timely, accurate, and coordinated patient referrals to support access and continuity of care. This role manages the referral process end-to-end, working with providers, patients, and external partners to secure authorizations, complete documentation, and facilitate smooth care transitions. Through strong organization and communication, the Referral Specialist helps reduce delays and enhance the overall patient experience. How You’ll Make an Impact: As the Referral Specialist, you ensure patients receive timely, coordinated access to care by managing referrals with accuracy and urgency. You reduce delays, remove barriers, and keep communication clear between providers, patients, and partners. Your attention to detail and follow-through directly support continuity of care and improve the overall patient experience. Referral Processing and Coordination: - Process incoming and outgoing referral accurately and in a timely manner. - Ensure all required clinical documentation, imaging, and supporting records are complete prior to referral submission. - Track referral status and follow up with external offices to confirm receipt a...