C004784 Service Delivery Support 2026 (NS) - THU 16 Apr

Job description

Deadline Date: Thursday 16 April 2026 Requirement: Service Delivery Support 2026: Location: The Hague, NL: Full Time On-Site: Yes: Time On-Site: 100%: Total Scope of the request (hours): 836 Required Start Date: 22 May 2026 End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRET: Duties & Role: Software Application Support and Maintenance Software Application Release, Deployment and Configuration - Monitors operational instances for resource usage and failure rates, to inform and facilitate tuning and improvements. - Support monitoring and reporting of the operational status of the assigned applications services and responding to exceptions. - Performs incident and problem management and supports change management process. - Assists end-users and follows agreed procedures for further help or escalation. - Responsible for troubleshooting any issue with the software applications under their responsibility. - Uses standard procedures and diagnostic tools to test installations, correct problems, and document results. - Ensures back-up and recovery procedures are update to date and in-place. - Install, configure and maintain build and deployment pipelines. - Assist...