Senior Manager, Client Experience-International Banking (English/Spanish)

Job description

Requisition ID: 253744 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Scotiabank is Canada's most international bank, with an international presence unmatched by other Canadian Banks. Our operations include providing a full range of financial products, solutions and advice to retail, small business and commercial customers in Latin America, the Caribbean, Central America, and the Asia Pacific. In addition, our partnerships with associated corporations in China, Curacao, Thailand, and Venezuela provide an entire suite of personal, commercial, wealth management and insurance services to over 24 million customers globally. Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: Responsible for designing, analyzing, and enhancing the end-to-end client journeys across International Commercial Banking markets. Working under the guidance of the Director, Client Experience and Value Proposition, this role supports the delivery of a client-centric strategy by identifying experience gaps, managing Voice of Client programs, and coordinating cross-functional initiatives that improve...