Senior Trade Mark Renewals Administrator

Job description

As a Senior Trademark Renewals Administrator, you will play a crucial role in Potter Clarkson's Renewals Department. Your primary responsibilities will include managing the end-to-end renewal process for intellectual property assets, ensuring timely and accurate renewal payments, and maintaining strong client relationships. You will collaborate closely with team members, internal departments and external partners to achieve high client retention rates and satisfaction. This position requires excellent communication skills, a proactive approach, the ability to work independently and offers opportunities for professional development and career advancement. Key Responsibilities: - Oversee the end-to-end renewal process for a portfolio of intellectual property assets. - Assist on documentation to support renewals payments (POA/DOU). - Communicate with clients to understand their needs and address any concerns related to intellectual property renewals. - Collaborate with internal teams to ensure seamless renewal processes and client satisfaction. - Handling internal and external communications. - Provide training and support to Renewal Administrators. - Handle complex renewal cases and...