Patient Access Rep

Job description

Description · Greets patients and visitors pleasantly · Checks patients into EMR · Scans all paperwork in EMR · Enters in patient demographics with accuracy · Monitors schedule to make sure all patients who are given tablet to complete questionnaires · Monitors reception area and patient flow, notifies patients of delays · Answers questions and gives information as requested · Obtains and/or verifies patient demographic and insurance information · Collects co-payments, self-pay rates and/or account balances at time of service · Schedules, cancels and reschedules patient appointments · Verifies HIPAA Authorization form and ID of anyone other that patient picks up medical records and/or prescriptions · Provides back-up coverage at check-in, which could include other offices · Provides back-up coverage for appointment scheduling Requirements: Minimum of six months in a physician office setting performing check-in functions.