Residential Dining Manager

Job description

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Department: Dining Services Job Description: Job Summary: The Residential Dining Manager provides strategic and operational leadership for multiple residential dining units, overseeing daily operations and supervising unionized dining staff while supporting a structured student employment program. This role is responsible for budgeting, workforce planning, scheduling, and ensuring efficient, high-quality food production and service delivery. The Manager promotes a culture of excellence through staff training, coaching, and performance management, while fostering a respectful, inclusive, and collaborative work environment. They ensure compliance with all regulatory, safety, and sanitation standards, and drive continuous improvement through innovative practices and customer-focused service. Working closely with Human Resources, union representatives, and campus partners, the Manager supports positive labor-management relations and ensures adherence to collective bargaining agreements. The role requires strong communication, sound judgment, and the ability to build effe...