Customer Service Agent - Part Time

Job description

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose. Join our team as a Customer Service Agent, handling diverse customer queries for a major Australian retailer. This permanent part-time role offers a competitive hourly rate and a hybrid work model, giving you flexibility while you grow your customer service career. About the Role: You will be the voice for our client, handling calls from customers across Australia on a variety of matters including service, product, availability, and quality. The role is primarily focused on inbound voice interactions, but agents will gain exposure to email and other written channels over time. This position requires an agile individual who can adapt to different conta...