Service Advisor

Job description

About Us Kinetic is the largest and most diverse bus operator in Australia and New Zealand, moving over 100 million passengers annually. We are dedicated to delivering exceptional service while caring for our people, communities, and the environment. As industry leaders in zero-emission technology, we invest in training and developing our people while fostering an inclusive workplace that reflects the communities we serve. The Opportunity: We are seeking a dedicated Service Advisor to join our team and play a critical role in ensuring smooth operations within our workshop. In this role, you will be responsible for maintaining customer relationships, managing workshop schedules, overseeing parts procurement, and handling various administrative tasks. If you are organized, have strong communication skills, and enjoy working in a dynamic environment, we want to hear from you! Your Key Responsibilities: - Handle customer inquiries, manage bookings, and ensure a seamless customer experience. - Support daily workshop operations by coordinating services, repairs, and inspections. - Oversee procurement, ordering, and inventory management of parts, tools, and workshop equipment. - Process q...