Store Manager, Starbucks

Job description

Job Summary We’re looking for a dynamic and inspiring leader to manage our on-site Starbucks location at Hotel X Toronto. As a Store Manager, you will take ownership of daily store operations, lead a dedicated team and deliver an exceptional customer service experience in a fast-paced hotel setting. Roles & Responsibilities: Lead by example to deliver customer service and maintain a positive in-store experience. Manage scheduling, inventory and ordering supplies efficiently. Assess customer complaints/problems taking proper, prompt, and effective corrective action to ensure customer satisfaction. Cultivate a strong team culture through ongoing training and development, assist with interviews for new hires, reviews appraisals for hourly staff and gives guidance on employee issues. Complete the daily payroll. Make adjustments on a daily basis. Correct any errors on employee pay cheques in an expeditious and complete manner ensuring satisfaction of our employees. Supporting and enforcing all hotel and Starbucks operating policies and procedures. Maintain clean, organized, and safe work environment aligned with hotel expectations. Communicate clearly and consistently with hotel senior...