Patient Service Representative (PSR)

Job description

Department: 09121 AMG Palos Hills - Building Operations Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Schedule: 3-4 week day 8.5 hour shifts between 730a-5p with one or two week day evenings from 10:30-7p and one ½ day Saturday a month. Weekend and Holiday Commitment: closed on major holidays, open on the Eves as normal Pay Range: $19.80 - $29.70 Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information. Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records. - Greets and accurately registers patients in EMR system verifying essential billing and demographic information. - Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently. - Answers multiple incoming telephone lines, accuratel...