Manager, Onboard Marketing & Exp Strat

Job description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. This position will work on-site in Miami, Florida. Position Summary: The Manager, Onboard Marketing and Guest Experience Strategy, is responsible for developing and executing onboard marketing strategies that improve brand perception and Net Promoter Score, drive revenue, and support shipboard operations, as well as the overall guest flow. The Manager will collaborate cross-functionally (with shipboard teams, hotel operations, concessionaire partners, marketing, product development, onboard revenue, and more) to implement new onboard marketing initiatives, maintain brand standards, and optimize the onboard channel. The Manager will also oversee the creative and branding of all onboard marketing to ensure consistency across the fleet. Job Purpose: The purpose of this position is to lead the onboard marketing and guest experience strategies for all onboard experiences, promotions, and activiti...