Full Time Customer Service & Dispatching

Job description

Responsive recruiter Benefits: Join Our Team at River City One Hour Air Conditioning & Heating today! We are looking for a motivated, reliable, and professional person to come aboard our customer service team! - 401(k) - Dental insurance - Health insurance - Paid time off - Training & development JOB SUMMARY: This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. We are currently hiring for a full-time position. This will include some weekday and weekend shifts. Full-time employment is available with 401k and employer matching, health insurance, and paid vacation & holidays. JOB DUTIES: - Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company - Good communication with the client and a courteous and pleasant demeanor on phone calls - Make outbound calls to club membership clients to book maintenance jobs - Maximize efficiency and profit of our technicians - Work with technicians in the field to communicate job details, assist them from the office, etc. - Work intensely with a team of CSRs to accomplish the above...