Pool Front Desk Supervisor - Seasonal
WinStar World Casino & Resort · US
Join Our Poolside Team as a Front Desk Supervisor! Are you a natural leader with a passion for delivering exceptional guest experiences? Do you thrive in a f...
Job description
Join Our Poolside Team as a Front Desk Supervisor! Are you a natural leader with a passion for delivering exceptional guest experiences? Do you thrive in a fast-paced environment where every day is different? We’re looking for an enthusiastic Front Desk Supervisor to oversee our dynamic poolside front desk team! Help us create unforgettable moments for our guests while ensuring the smooth operation of our front desk and poolside services. **SEASONAL POSITION May - September** Potential for FT opportunities after the pool season $16 to $18 per hour DOE$19 to $21 per hour DOE Key Responsibilities: - Lead with a Splash! Supervise and inspire the front desk team, ensuring every guest receives top-tier service from check-in to check-out. - Guest Satisfaction Champion: Take ownership of the poolside guest experience by addressing any concerns, resolving issues quickly, and ensuring total guest satisfaction. - Master of Operations: Oversee daily operations, including reservations, cash handling, and room assignments, ensuring everything runs seamlessly at the front desk. - Team Leadership: Manage, train, and motivate front desk staff, ensuring they’re always prepared and working at their...