Project Support Specialist
Heritage Christian Services · Rochester, New York, US
Overview Working under the supervision of the Eleversity Customer Service Lead (CSL), the Project Support Specialist (PSS) has the responsibility for providi...
Job description
Overview Working under the supervision of the Eleversity Customer Service Lead (CSL), the Project Support Specialist (PSS) has the responsibility for providing administrative support, training calendar development, customer service for the Innovations in Employment Supports Project to support virtual trainings. The Project Support Specialist will support and promote the mission, vision and values of Heritage Christian Services, Inc. Pay for this position: $21.49 / hr - $22.26 / hr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting Responsibilities: - Assist participants with using the online registration platform, accessing transcripts, and other challenges that may present. - Provide timely customer service via emailed inquiries through the Eleversity contact email, as well as phone calls - Prepare educational materials as needed, including printing class materials for in-perso...