Boat and Powersports Service Manager

Job description

The Service Manager is responsible for delivering exceptional service standards across customer engagement, timeliness, and quality of repairs. This role leads the Service Department to consistently achieve profitability and revenue goals through daily oversight, coaching, training, and the implementation of strategic growth initiatives. They also serve as the primary escalation point for complex customer service matters. Pay: $85,000 - $115,000 (base salary + commission) Why Join Our Team: Build a career where you can lead, make an impact, and enjoy what you do outside of work. Outcomes - Work/Life Balance - Closed Sundays with rotating weekends off so you can maintain a life outside of work - Make an Impact - Lead your department, drive performance, and implement changes that directly affect results - Autonomy & Trust - Run your department with full leadership support - without the micromanagement - Family-Owned Culture - A team-oriented environment where your voice is heard and leadership is genuinely accessible - Stability & Reputation - Over 60 years in business, a strong community presence, and long-tenured employees who love what they do - Employee Recognition - Annual recog...