Customer Success Manager (EN + DE Language)

Job description

🌍 Global SaaS Scale-up | $28M Series B Investment 💡 Personalized 1:1 Coaching 📍Barcelona | Hybrid, 3+ days in-office (Aticco Urquinaona, Rda. de Sant Pere, 52, Eixample) About CloudTalk: Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue. CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel to big players like Nokia , Glovo and Revolut . Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place. CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations. The Challenge Ahead: As a Customer Success Manager , you’ll take ownership of adoption, and ensuring long-term customer success for our clients - leading to seamless renewals and expansion. The Mindset We Need: This position requires a unique blend of skills:...